I'm Buying Shoes, Why Do You Need My Phone #?

Tuesday, 5/1/2012, 11:50a.m. - Maybe it's just a pet peeve of mine or a changing of the times but I'm constantly wondering why stores ask for certain personal information at the register?

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Comments
ishler - 5/6/2012 6:02 PM
0 Votes
Sean, Whenever I'm asked for my phone number at a store, I just tell them it's unlisted, whether it is or not. Donna

Kellie - 5/1/2012 12:43 PM
0 Votes
Sean— Great question! And one to which I can provide you an answer. When I worked at Linens 'N Things, that was our protocol. I admit, I did not like it—we were even ‘graded’ on how many #’s we were successful at obtaining!--, but at least when someone asked me why I asked for it, I could tell them. “We don’t sell it; we use it to send you coupons.” Using the “reverse look-up” feature of the white pages, LNT could then find the corresponding address & add it to their mailing list.” For those who chose to use their work or cell #, however, their # was of no use to us. Or them. That all said, personally, I’m still in favor of the old-fashioned sign-up pad for those who wish to be on a mailing list…the customer provides limited information & it’s at their request, not the cashier’s. That, to me, is a win-win for both parties involved.
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