Waterloo, N.Y. – Waterloo student not allowed to bring fiancé – a Marine – to her senior ball. Video

Webster, N.Y. --- A 13WHAM News viewer asked why a stretch of Route 104 was in such bad shape and the DOT responded with news of upcoming repairs. Video

Rochester, N.Y. - Some people are getting letters on pink paper telling them they owe thousands of dollars to the government. Video

Greece, N.Y. --- Customers complaining about a questionable snow plow company in a 13WHAM Your Stories Investigation has led Northshore Lawncare to offer full refunds. Video  |   BBB Complaints Starting to Pile up for Snow Removal Services (28.0KB)

Greece, N.Y. --- 13WHAM News is hearing from all sorts of customers who claim Northshore Lawncare has never showed up to plow despite receiving upfront payments. Video  |   BBB Complaints Starting to Pile up for Snow Removal Services (28.0KB)

Greece, N.Y. --- The Better Business Bureau is alerting customers about Northshore Lawncare after reports that plow contracts paid upfront are not being honored. Video

Naples, N.Y. - The town's only pharmacy is being bought out, forcing loyal customers to drive a distance for their basic needs. Video

Henrietta, N.Y. - Have you seen this? Video

Henrietta, N.Y. - Late Friday night, RG&E crews arrived on the scene of a gas leak that’s gone un-repaired for most of this week . Video

Rochester, N.Y. - They lined up outside Instant Tax Service, accusing the company of issuing bad loan checks and delaying tax refunds. Video