Victim: “I Feel Betrayed By My Government.”
Two of Costello’s victims shared their stories with 13WHAM News. Mark Phillips, who now lives in North Carolina, lost his Webster home to foreclosure proceedings in part because of the financial hardship he suffered following unfinished and shoddy repair work by Eagle Construction.
Phillips, who cares for three sons with autism, said his bank is still coming after him for money owed in a home equity loan that grew in size because of duplicate repairs needed after Eagle Construction crews left the site. While Phillips calculates his total loss at more than $50,000 he was awarded just a little more than $17,000 in restitution.
To date Phillips has been paid $198.
“I am dying of Stage4b colon cancer and my son and I could use the money,” Phillips explained to 13WHAM News in an email. “I don't want them to have to worry about things after I am gone because I shouldn't be leaving them so soon in life.”
Amy Rosier of Holley, Orleans County was instrumental in bringing Costello and Eagle Construction to the attention of authorities. She paid the firm $20,000 for a roofing job to repair a home that’s been in her family for generations.
"They had too much pressure in their nail guns and they drove the nails right through the shingles, I had shingles blowing off in the Spring,” Rosier recalled. “The following January I collected more than twelve gallons of water in the downstairs kitchen.”
Rosier took her fight public launching a comprehensive website that details her battles with Eagle Construction as well as the legal system that to date has left her with just $700 in restitution.
"I need to be helped immediately I'm facing foreclosure right now,” Rosier said through tears. “I can't keep up my bills…When you sue through the Attorney General they should do some collections on their own.”
Rosier, who has battled depression since this ordeal began eight years ago, answered quickly when asked if she would trade Costello’s prison sentence for restitution that makes the victims whole again.
“Oh definitely, definitely 44 people (and) some lost their homes,” Rosier said. “I feel betrayed by my government.”
Both Phillips and Rosier have tried repeatedly to seek out answers from the Attorney General’s Office (now under the direction of Eric Schneiderman) and from Governor Andrew Cuomo’s Office. Letters and replies shared with 13WHAM News offer very few answers or guidance.
A spokeswoman for current Attorney General Eric Schneiderman declined to comment for this report.