Greece, N.Y. --- Since 13WHAM News aired this report Wednesday night calls and emails from customers of Northshore Lawncare have been rolling into the newsroom. Many are relaying similar stories about having to “pay in full” for their seasonal snow plow contract only to find that nobody has showed up to plow their driveways.
Wednesday night 13WHAM News informed you that the Better Business Bureau has issued “an alert on Northshore Lawncare” after receiving numerous complaints about service from customers. The BBB has also been unable to contact the company.
13WHAM News made efforts to track down the business and found that two addresses given were no longer used by Northshore Lawncare; one address may not have ever been used by the company.
We’ve also received reliable information that one or more of the men behind Northshore Lawncare have owned and operated related businesses under different names within the last three years. The Better Business Bureau is also investigating this information and the Greece Police Department has received past complaints from residents about the business.
Attached is information that the BBB is disseminating about Snow Plow Contractors in the hopes of helping customers. The BBB is urging any customers with complaints about this company to contact them through this website www.upstateny.bbb.org or by phone at 1-800-828-5000 to file a formal complaint.
The Greece Police Department can be contacted at 585-865-9200
The NYS Attorney General’s Office is also encouraging customers to contact their Consumer Fraud Unit at 585-327-3240
13WHAM News can be contacted at News@13wham.com or 585-334-8743
You can also contact 13WHAM News Reporter Sean Carroll Directly at scarroll@13wham.com
If you have a Your Stories you'd like 13WHAM News to investigate send us an email at YourStories@13wham.com
